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No Win No Fee FAQs

Can I transfer my file from another firm of solicitors to Mercury Legal?

Yes you can transfer your file at any time during your claim.  We will arrange everything with the old solicitor and arrange for the file to be reviewed promptly.

What kind of claims do you deal with?

Mercury Legal has teams specialising in Road Traffic Accidents, Accidents at Work or in a Public Place and Disease such as deafness, vibration white finger, asbestos related claims, carbon monoxide and silica exposure. We will consider any claim where you have been injured or contracted an illness or disease as a result of another person's negligence (fault).

How much will it cost me?

Mercury Legal will pursue your claim at no upfront cost to you and you will not have to pay anything if your claim is unsuccessful through no fault of your own. From 1st April 2013 under new legislation if your claim for compensation is successful your award of damages will be increased by 10%. At the end of your case, once you have won and received the money you deserve, we may charge up to 25% of your damages to cover our fees, however this depends on your individual case.

Is any money taken from my compensation?

As of 1st April 2013, when your case is complete and you have won and received the money you deserve, we may charge up to 25% of your damages to cover our fees, however this depends on your individual case.

Who is the defendant?

This is the legal word for the person or company against whom we make a claim. The reality is that the insurance company of the individual, company or employer, deals with the claim and we contact them direct.

How long will my claim take?

The length of a claim is impossible to estimate it varies depending on the type of claim. Road traffic accident claims and personal injury claims tend to take approximately 9 to 12 months.Industrial disease claims can take from 18 months or longer, there is a lot of research and investigation to be done before a formal claim can be made. The defendant is then allowed 3 months to make their investigations before advising whether they are going to admit they are at fault or defend the claim.

Will I have to go to court?

The majority of our claims settle before court proceedings are issued so there is no need for you to attend a trial. If proceedings are issued, then again, the court expects the parties to try and settle the claim to avoid a trial. The reality is that a very small number of claims go to a court hearing where you as the claimant would have to attend.

How much am I likely to receive?

Once you have attended the medical appointment and we have received your report, we are able to value your claim. Each claim is assessed on its own merits and the likelihood of success and takes account of any risks of proceeding to a trial. You are fully advised at the time we take your instructions.

How long after my accident / disease can I make a claim?

The rule for Road Traffic Accidents is 3 years from the date of the accident but there are some exceptions relating to children under 18 years old. In disease claims it is 3 years from the date you knew your problem eg hearing loss, was related to your work. This is a difficult area of the law and you should seek advice before discounting a claim.

How do I claim?

If you wish to discuss a claim please contact us by clicking here or telephone our offices on 0800 6127703.

Can I still claim even if I did not go to my doctor or the hospital?

Yes it is not a problem if you did not attend for medical advice.

Do I have to come to your offices to meet my solicitor?

No, we will arrange to speak over the telephone there is no need to make the journey to Chester.

Do I have to go to a medical appointment, if so where will it be and when?

We will arrange for the appropriate medical expert to contact you direct with an appointment time, we always seek to instruct an expert no further away than 20 miles from your home. In exceptional cases where the claimant is unable to travel we can arrange a home appointment.

I am not very good at writing letters is this a problem?

As a solicitor it is always better to have instructions in writing, however, we often prepare forms for you to complete to make life easier. Pre-paid envelopes are often provided to ensure a prompt response. There is no need to write formal letters, a lot of our client's write their response on the letter we send to them and return it to us. Do not forget there is always email, which is a great way to keep in touch. We try to make things as easy and straight forward as possible.

I cannot remember the names of my employers and the dates I worked for them, is this a problem?

Not at all, at the beginning of your claim we obtain your authority for the release of your National Insurance Contribution schedule which simply lists the dates and names of your employers from 1960s to date.

I want to claim for industrial disease but my employers have gone bust and the site is no longer there?

This does not prevent you bringing a claim; it the insurance company who were on risk at the time of your employment who will deal with your claim. Whilst employers do go bust the insurers are often still in existence and we has various research tools to track down the correct insurance company.

I am still working for a company and do not wish to include them in my claim.

We always recommend to our client's to consider carefully whether or not they wish to sue a current employer, it is possible to claim against only your previous employers, but it may affect the amount of damages awarded. This is something we would discuss during our initial advice.

If I die, can my wife/husband/partner continue with my claim?

If anything should happen to you before your claim is resolved then in most circumstances we can still continue to act for your family and try and secure their financial future.

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